Your Service Lane’s New Competitive Advantage
Turn Open Bays Into Profit Centers.
We convert your CRM, conquest market, and inactive customers into real appointments and higher-value ROs through human outreach and smart, data-driven marketing.
Driven by Innovation
Your Service Lane’s New Profit Engine
Service Customer is the only human-powered marketing + BDC system built exclusively for Fixed Ops. We take your CRM, your conquest market, and your inactive customers—and put real people to work calling, texting, and emailing them with offers that convert into booked appointments and higher-value ROs.
Predictive Service Targeting
Targets customers based on mileage, ownership age, and service patterns before they’re due.
Conquest Service Growth
Reaches new movers, second owners, and competitor customers to expand your service market share.
Profit-driven Campaigns
Every message is built to increase RO value, parts sales, and long-term retention—not vanity metrics.
Dealer-first Results Reporting
Clear, honest reporting that shows real appointments, real revenue, and real ROI dealers can trust.
HUMAN CONNECTION > AI
Real Conversations That Drive Real Appointments
Our trained BDC team connects with your customers by phone, text, and email—building trust, increasing show rates, and outperforming AI automation every time.
By the numbers
Service Customer blends predictive service intelligence with human BDC outreach to deliver measurable growth in appointments, RO value, and customer retention.
0%
Dealer retention rate
0+
Dealerships and groups supported
0+
Years in automotive marketing
0k+
Confirmed service appointments
0+
Service campaigns deployed
25%
Reduction in turnkey submission fees
Empowering your business
How Service Customer Fills Your Bays
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1
Predictive Targeting
We target owners based on mileage, timing, and service history—before they need the repair. -
2
Personalized Campaigns
Tailored service offers go out across email, SMS, social, and conquest channels. -
3
Human Follow-Up
Our human BDC follows up by phone, text, and email to book confirmed appointments.
Elevating dealership service growth.
Transforming service lanes with strategy.
Improving retention and profitability.
Service Customer reactivated more than 300 lost customers in our first 90 days. Their human follow-up blows AI tools out of the water.
Lucas Young
Service Manager
Every month has been stronger than the last. It’s clear the system does what it says.
Chloe Davis
General Manager
Discover Service Customer
Latest news and insights from the industry
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